Job Type: Full-time
Location: Pine Bluff, AR
Post Date: 1/1/1970
The Quality Assurance Manager provides leadership and management in all areas of the Quality Assurance department and facilitates relationships in the sales / customer arena. This role is accountable for department goals relating to Safety, Quality, Cost, Environmental Compliance, and Production. The Quality Assurance Manager is responsible for the performance of the lab personnel assigned to the area, including the Engineers, Supervisors, and the hourly Employees on the shift. The ideal candidate will be technically oriented, detailed in approach, work well with people at all levels in the organization, drive improvement initiatives and actions, and promotable to management positions in the company after building background and experience in our business.
Reports to the following: (1) Business Unit Manager – Manufacturing Excellence
Demonstrates excellent verbal, written, and listening communication skills. Clear expression of ideas in writing and in good grammatical form. Has the ability to actively listen and provide feedback to others.
Ability to resolve conflicts/disagreements in such a way to promote a win-win situation with the parties involved. Understands that based on the variety of experiences and values of the work group and work group members. An advisor is very sensitive to the feelings of others as resolutions are collectively developed.
Possesses a genuine intent to foster the learning and development of work group members while promoting the creation of a high performance team. Able to lead work group toward an objective or goal while encouraging and empowering the work group to make decisions regarding flow of work through specified area. Understands one’s influence on the work group, and provides direction to work group to insure requirements are consistently met for the work area/facility. Motivates work group towards goal achievement by insuring that work group understands how their work fits into the entire production flow of the facility and by providing continuous feedback. Assists in driving the work group and others to improvement via Manufacturing Excellence process goals and action items.
Able to effectively use these computer systems: Microsoft Word, Excel and PowerPoint. Demonstrate the ability to learn and understand systems such as PPR, SAP, PI, etc.
Must develop a positive working environment promoting open and honest communications and trust among work group members. Understands in order to provide continuous feedback to work group members, specific behaviors must be described in detail. Listen with the intent to understand the situation, shows empathy, and can express feelings in a very professional manner without offending work group members. Ensures production standards and policies are adhered to and counsels work group members accordingly should deviations exist. Partners with union leadership to work through employee issues.
Ability to understand a situation by breaking it apart into smaller pieces, organizing parts of problem in a systematic way, making systematic comparisons of different aspects or features, setting priorities on a rational basis, identifying time sequences, and casual relationships or other relationships, in order to generate solutions. Trains and leads work group in problem solving activities.
Ability to adapt to and work in a variety of situations to support the organizational goals and customer needs. Appreciates new and different perspectives and has the willingness to align one’s own behavior with the needs, priorities, and goals of Evergreen Packaging.
Ability to effectively forecast future production/operational demands and to insure a plan of action is developed to support the attainment of organizational goals. Involves assessing capabilities, identifying resources, setting and prioritizing objectives, and determining critical paths. Ensures resources are available for work group to produce on-time, quality work and in a safe manner.
Evergreen Packaging is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.
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