Job Type: Full-time
Location: Plant City, FL
Post Date: 5/7/2018
As a member of the Evergreen Packaging inside Sales Service Team, this position has full responsibility for after sales service activities for specific account portfolios. A key premise in customer satisfaction is to understand the needs and expectations of customers. The customer satisfaction process then requires that the right resources be deployed efficiently to meet or exceed the expectations of the customers.
The Sales Service Account Executive will provide service support to our customers, operational and support teams, within the Evergreen manufacturing operations. This individual plays a central role in the order management, supply chain management process and interfaces with customers, commercial and manufacturing teams to achieve superior customer performance. This position is responsible for on-time customer deliveries, supply chain management, inventory management, product quality assurance, segmentation, targeting and positioning within the business services. The successful candidate will focus on short and long-term account service offerings. Success will be measured by order accuracy, customer retention, plant efficiencies, improved EBIT, delivering the highest OTIFNE (On Time In Full No Errors) results, and high customer satisfaction ratings.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Evergreen Packaging is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, veteran status, disability, sexual orientation, gender identity or national origin.
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