Quality Engineer

ID: REF3910L
Job Type: Full-time
Location: Pine Bluff, AR
Post Date: 1/10/2020

Job Description

Reporting to the Quality Assurance Manager, this position is responsible for developing, implementing, and sustaining quality plans and programs focusing on Continuous Improvement and Manufacturing Excellence within the quality department.  The position requires strong project management, technical, and leadership skills and will require a cohesive working relationship with all stakeholders within the business working to implement solutions to mill quality issues.   Primarily, the prospective candidate should have the ability to manage several projects that span multiple disciplines, with the primary focus being on quality. The ideal candidate will be technically oriented, detailed in approach, work well with people at all levels in the organization, and promotable to management positions in the company after building background and experience within in our business.

Specific Job Duties:

  • Troubleshoots and eliminates quality issues.

  • Effectively uses Key Operating Parameters (KOP’s) to ensure quality of product on a daily basis.

  • Solves production related issues impacting quality.

  • Assists with the running of trials to ensure success.

  • Monitors Key Performance Indicators (KPI’s) to identify trends and help correct to ensure product quality.

  • Collects, analyzes, and interprets data and makes logical recommendations based on analysis.

    • "Hold” roll management, sorting, inspection, disposition, etc.

    • WIS and Cognex web inspection evaluations.

    • Thumbprint reviews.

  • Collaborates with engineers, managers, and operations personnel as needed.

    • Trial follow-up, audits and crew training, update ISO documents, review specifications, prepare management reports, etc.

  • Effectively works independently as well as in a team environment.

  • Assists with outage support on an as needed basis.

  • Supports Manufacturing Excellence and Cost Per Ton initiatives.

  • Other job duties assigned by management.


Demonstrates excellent verbal, written, and listening communication skills. Clear expression of ideas in writing and in good grammatical form. Has the ability to actively listen and provide feedback to others.

Conflict Resolution
Ability to resolve conflicts/disagreements in such a way to promote a win-win situation with the parties involved. Understands that based on the variety of experiences and values of the work group and work group members, differences will arise. An advisor is very sensitive to the feelings of others as resolutions are collectively developed.


Possesses a genuine intent to foster the learning and development of work group members while promoting the creation of a high performance team. Able to lead work group toward an objective or goal while encouraging and empowering the work group to make decisions regarding flow of work through specified area. Understands one’s influence on the work group, and provides direction to work group to insure requirements are consistently met for the work area/facility.

Problem Solving
Ability to understand a situation by breaking it apart into smaller pieces, organizing parts of problem in a systematic way, making systematic comparisons of different aspects or features, setting priorities on a rational basis, identifying time sequences, and casual relationships or other relationships, in order to generate solutions.

Change Orientation
Ability to adapt to and work in a variety of situations to support the organizational goals. Appreciates new and different perspectives and has the willingness to align one’s own behavior with the needs, priorities, and goals of Evergreen Packaging.

Ability to effectively forecast future production/operational demands and to insure a plan of action is developed to support the attainment of organizational goals. Involves assessing capabilities, identifying resources, setting and prioritizing objectives, and determining critical paths. Ensures resources are available for work group to produce on-time, quality work.


  • B.S. Engineering or Paper Science Engineering.

  • Quality or production related experience in an industrial / manufacturing setting preferred.

  • Desire and capability to work in manufacturing for a long-term career.

  • Six Sigma/Lean Manufacturing experience beneficial.

  • Prefer hands-on assignments. Expect to spend 50% of time out in the mill.

  • Exhibit excellent interpersonal & communications skills.

  • Highly self-motivated, but able to work effectively in a team environment.

  • Superior computer skills (MS Office, PI, SAP, Elixir/Majiq, Mini-tab, etc.).

  • Willingness to teach and train others.

  • Proven leadership skills.

  • Good interpersonal & communications skills.

  • Positive attitude toward workplace safety.

  • Strong time management skills.

Additional Information

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Evergreen Packaging is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy), sexual orientation, religion, creed, age, national origin, physical or mental disability, gender identity and/or expression, marital status, veteran status or other characteristics protected by law.All your information will be kept confidential according to EEO guidelines.

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